Category: Blog

by Audrey Oh Call centres handle a high number of calls every day. Implementing an effective system for tracking these … Read more

Summer is beginning to fade. The chill of autumn is in the air and that means winter is on the … Read more

Have you ever considered implementing a hosted outbound dialler for your business? A key factor for any business is to … Read more

In the past, businesses would have to send out communications to their customer base using a much more time consuming, … Read more

You might be wondering, what is a unified communication system and how can it help my business? Callstream’s unified communication … Read more

Are you considering moving to a cloud-based call management technology solution? Hosted telephone systems make a lot of sense because … Read more

Does your business require a telephony solution without the high outlay costs or expensive hardware investment? Do you want to … Read more

Data privacy and security are now more than ever, at the forefront of both e-commerce and retail organisations. When it … Read more

Like many companies in the insurance sector, One Call Insurance; a leading comparison provider; were looking for a better way … Read more

Well, GDPR is nearly upon us! Many companies in the UK have been quite busy over the past number of … Read more