Delivering best-of-breed inbound and outbound voice services to mid-size enterprises
Callstream is a leading provider of inbound and outbound voice services working with many household names most notably in the insurance, retail and travel sectors. Founded in 1999, our hands-on technical knowledge has grown from a strong and solid foundation in leading-edge contact centre technology, including particular focus on PCI compliance and system security.
Our longstanding and proven expertise in managing a company’s inbound call routing has placed us firmly at the forefront of voice and connectivity delivery. This is backed up by a knowledgeable and high calibre team that consistently goes above and beyond for our customers, always striving to offer more than what is expected in terms of both service delivery and user experience.
We add enormous value in providing wraparound services to our hosted enterprise grade solutions to mid-size businesses, so all types and sizes of companies can now benefit from the technology once only accessible to large corporates. With this in mind, we not only serve the more traditional call centre environments, but also introduce the benefits of call management services to smaller, more agile, contact centre settings.