Today we have a reliable and scalable phone system with dynamic call routing that enables us to respond better to peaks and troughs. This means we can provide excellent customer service.

Callstream gives us full visibility of how our contact centre is performing. We have all the data, insights and reports we need to measure, improve and make key management decisions.

Celtic & Co.

Callsteam looks after all our PCI compliance needs and in doing so completely simplifies the whole area for us. This makes our life so much easier and also helps us on our way to GDPR compliance.

Insurance4U

Callstream has helped us transform our contact centre. We now have stability in our business and can manage our calls with full control including a plan for emergency response and disaster recovery, so no risk of interruption or lost business.

Callstream has delivered tremendous value specifically in the area of customer service. We no longer have issues with dropped and lost calls so our customer is always first.

Harrod UK