Callstream is a leading provider of voice and connectivity solutions in the UK. Our hands-on technical knowledge has grown from a strong and solid foundation in leading-edge contact centre technology, with particular focus on PCI compliance, data security, call handling and hosted telephony.
We see Callstream as our trusted partner. They are flexible and move and respond to us at the speed and execution we need and expect.Gemporia
Today we have a reliable and scalable phone system with dynamic call routing that enables us to respond better to peaks and troughs. This means we can provide excellent customer service.Celtic & Co.
Callstream gives us full visibility of how our contact centre is performing. We have all the data, insights and reports we need to measure, improve and make key management decisions.
Callsteam looks after all our PCI compliance needs and in doing so completely simplifies the whole area for us. This makes our life so much easier and also helps us on our way to GDPR compliance.Insurance4U
Callstream has helped us transform our contact centre. We now have stability in our business and can manage our calls with full control including a plan for emergency response and disaster recovery, so no risk of interruption or lost business.Harrod UK
Callstream has delivered tremendous value specifically in the area of customer service. We no longer have issues with dropped and lost calls so our customer is always first.
Putting you in the driving seat
Work remotely -side-by-side. Whether your team members are down the hall, across town, or halfway around the world, Sococo makes it easy to communicate and collaborate in your organization’s online office.
Deliver exceptional customer service in multiple languages across channels with a Kayako-powered help desk.