Category: Call management

Inbound Call Management Software – Putting You In Control

As a call centre, you are going to be handling a vast number of phone calls on a daily basis. … Read more

Unified Communication – Hosted Phone System

You might be wondering, what is a unified communication system and how can it help my business? Callstream’s unified communication … Read more

Business Continuity planning for voice communications

When the unpredictable strikes, businesses need to be prepared. Business continuity plans for IT may be in place, but companies … Read more

Nuisance calls make damaging headlines

The BBC recently reported that a green energy firm has received a record fine for nuisance calls after making more … Read more

Callstream win at Comms National Awards 2015

Callstream win Best Enterprise Hosted Solution at the Comms National Awards. We’re proud to be announced as the winner of the Best … Read more

Finalists in the Comms National Awards 2015

Comms National Awards 2015 finalists announced. Callstream are finalists in two categories of the Comms National Awards 2015. Callstream are delighted to … Read more

Callstream win Insurance Times ‘Technology Partnership of the Year’ award

Insurance Times Tech Awards 2015 Callstream are delighted to be announced as winners of ‘Technology Partnership of the Year’ at … Read more

FCA finalises rules on complaints and call charges

The Financial Conduct Authority (FCA) has published its long awaited Policy Statement on Improving Complaint Handling. It sets out the … Read more

New client: Unity Insurance

Callstream supports Unity Insurance Services’ new account handling facility Unity Insurance Services, the specialist provider of insurance to charities and not-for-profits, has … Read more

Finalists in the Insurance Times Tech Awards 2015

Insurance Times Tech Awards 2015 finalists announced. Callstream are finalists in the Insurance Times Tech Awards 2015. Callstream are delighted … Read more

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