Callstream research shows that implied PCI compliance issue would see up to two thirds of customers looking elsewhere Our latest research … Read more
Callstream research shows that ignoring new PCI-DSS legislation will cost insurers more than just fines Our latest research has shown that … Read more
Coversure Insurance Services, the UK’s only insurance broker franchise, says it will use Callstream to ensure its 100 regional franchise offices comply with the highest PCI-DSS requirements over data security when taking credit card payments, without jeopardising FCA compliance.
By providing call management solutions to clients across the insurance industry, we were able to gather detailed feedback and identify the primary issues that cause the most pain in insurance industry contact centres.
Providing customers with the peace of mind for secure telephone payments no longer means investing in expensive hardware equipment, thanks … Read more