Insurance Times Tech Awards 2015 Callstream are delighted to be announced as winners of ‘Technology Partnership of the Year’ at … Read more
The Financial Conduct Authority (FCA) has published its long awaited Policy Statement on Improving Complaint Handling. It sets out the … Read more
Does your outbound dialler tie in to prospects researching online ? A new research report into Insurance consumer behaviour has … Read more
Callstream research shows that implied PCI compliance issue would see up to two thirds of customers looking elsewhere Our latest research … Read more
Personal insurers are outperforming their commercial counterparts in their ability to make the most of contact centre capacity Our new … Read more
We look forward to meeting you at BIBA. Our team will be Stand E79 to discuss how we can help improve the performance and profitability of your contact centre.