Callstream win Insurance Times ‘Technology Partnership of the Year’ award
Insurance Times Tech Awards 2015 Callstream are delighted to be announced as winners of ‘Technology Partnership of the Year’ at … Read more
Category: Call management
FCA finalises rules on complaints and call charges
The Financial Conduct Authority (FCA) has published its long awaited Policy Statement on Improving Complaint Handling. It sets out the … Read more
New client: Unity Insurance
Callstream supports Unity Insurance Services’ new account handling facility Unity Insurance Services, the specialist provider of insurance to charities and not-for-profits, has … Read more
Finalists in the Insurance Times Tech Awards 2015
Insurance Times Tech Awards 2015 finalists announced. Callstream are finalists in the Insurance Times Tech Awards 2015. Callstream are delighted … Read more
Does your outbound dialler respond to online activity?
Does your outbound dialler tie in to prospects researching online ? A new research report into Insurance consumer behaviour has … Read more
Meet the Callstream team at BIBA 2015
Join us on Stand E79. Meet our team at BIBA 2015 & enter to win an Apple Watch. We’ll be demonstrating our latest … Read more
Commercial insurers lag behind personal lines on sales calls
Personal insurers are outperforming their commercial counterparts in their ability to make the most of contact centre capacity Our new … Read more
Callstream head to Manchester for BIBA 2015
We look forward to meeting you at BIBA. Our team will be Stand E79 to discuss how we can help improve the performance and profitability of your contact centre.
Managing your outbound dialler to maximise sales conversions
Does your outbound dialler meet consumer expectations? New research into response times to online sales enquiries in the insurance industry, reveals … Read more
Case Study: Fresh! Insurance
Callstream Midas enables outbound success for Fresh! Insurance Fresh! Insurance Services Group is one of the largest privately-owned insurance brokers … Read more