Callstream research shows that implied PCI compliance issue would see up to two thirds of customers looking elsewhere Our latest research … Read more
Personal insurers are outperforming their commercial counterparts in their ability to make the most of contact centre capacity Our new … Read more
We look forward to meeting you at BIBA. Our team will be Stand E79 to discuss how we can help improve the performance and profitability of your contact centre.
Does your outbound dialler meet consumer expectations? New research into response times to online sales enquiries in the insurance industry, reveals … Read more
Callstream research shows that ignoring new PCI-DSS legislation will cost insurers more than just fines Our latest research has shown that … Read more
Callstream CEO, Mick Crosthwaite, was recently interviewed by the insurance press to provide advice to the industry about this issue. … Read more