Managing your outbound dialler to maximise sales conversions
Does your outbound dialler meet consumer expectations? New research into response times to online sales enquiries in the insurance industry, reveals … Read more
Category: Insurance
PCI-DSS: ignoring rules could cost insurers & brokers 75% of new business
Callstream research shows that ignoring new PCI-DSS legislation will cost insurers more than just fines Our latest research has shown that … Read more
Case Study: Fresh! Insurance
Callstream Midas enables outbound success for Fresh! Insurance Fresh! Insurance Services Group is one of the largest privately-owned insurance brokers … Read more
How will the FCA consultation affect the cost of your inbound calls?
Callstream CEO, Mick Crosthwaite, was recently interviewed by the insurance press to provide advice to the industry about this issue. … Read more
Latest survey highlights upselling opportunities
UK brokers’ contact centres consistently deliver the highest value policy sales and also the greatest potential for upselling. In the … Read more
Callstream win Insurance Times ‘Technology Partnership of the Year – Broker’ Award
Insurance Times TechAwards 2014 Callstream are delighted to win this award in recognition of our work to deliver … Read more
Finalist for Insurance Times Technology Awards 2014
Callstream are delighted to be finalists for the Technology Partnership of the Year (Broker) in the Insurance Times Technology Awards 2014.
Callstream head to Manchester for BIBA 2014
This year’s British Insurance Brokers’ Association Conference starts in Manchester next Wednesday and we’re delighted to announce that Callstream will be joining the exhibition for the first time.
Callstream announce partnership with Open GI
We are pleased to officially announce that Callstream have partnered with Open GI to offer a new range of technology and communications services to UK insurance brokers.
Coversure chooses Callstream for PCI Compliance
Coversure Insurance Services, the UK’s only insurance broker franchise, says it will use Callstream to ensure its 100 regional franchise offices comply with the highest PCI-DSS requirements over data security when taking credit card payments, without jeopardising FCA compliance.