Category: Business continuity

by Audrey Oh Businesses across a variety of sectors rely on contact centres to ensure sales continue to rise … Read more

by Audrey Oh If you process credit card payments as part of your business, you will need to prove PCI … Read more

The European General Data Protection Regulation, or GDPR, sent businesses into a frenzy to become compliant in the weeks and … Read more

Whether you’re making a personal purchase or you’re the manager of a small business, you work too hard to take … Read more

As a business, giving customers the option to make payments over the phone is crucial, but how can you do … Read more

Explore how to store customer data securely, how to handle sensitive information and how to remain PCI DSS and GDPR … Read more

Summer is beginning to fade. The chill of autumn is in the air and that means winter is on the … Read more

When the unpredictable strikes, businesses need to be prepared. Business continuity plans for IT may be in place, but companies … Read more

Every business has peaks and troughs, and now cloud services make it far easier to enhance functionality and increase capacity … Read more