Category: Business benefits

by Audrey Oh Businesses across a variety of sectors rely on contact centres to ensure sales continue to rise … Read more

by Audrey Oh Outbound diallers are an essential resource for contact centres. They can minimise errors, reduce the cost of … Read more

by Audrey Oh If you process credit card payments as part of your business, you will need to prove PCI … Read more

by Audrey Oh As we move closer to a cashless society, the number of people choosing to make mobile payments … Read more

by Audrey Oh There are currently more than 3 billion smartphone users worldwide and this figure is projected to increase … Read more

The European General Data Protection Regulation, or GDPR, sent businesses into a frenzy to become compliant in the weeks and … Read more

Whether you’re making a personal purchase or you’re the manager of a small business, you work too hard to take … Read more

As a business, giving customers the option to make payments over the phone is crucial, but how can you do … Read more

Explore how to store customer data securely, how to handle sensitive information and how to remain PCI DSS and GDPR … Read more

You might be wondering, what is a unified communication system and how can it help my business? Callstream’s unified communication … Read more