SMS Marketing – An Introduction into SMS Broadcasting
In the past, businesses would have to send out communications to their customer base using a much more time consuming, … Read more
Category: Marketing
Nuisance calls make damaging headlines
The BBC recently reported that a green energy firm has received a record fine for nuisance calls after making more … Read more
Insurance industry bugbears drive new product launches
By providing call management solutions to clients across the insurance industry, we were able to gather detailed feedback and identify the primary issues that cause the most pain in insurance industry contact centres.
Keeping track of customers online and on the phone
There is no question that online marketing provides a level of insight that is fundamental to today’s marketing decision makers. … Read more