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26 Oct: Deadline for new FCA call charges ruling

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We are call management experts

Callstream provides cloud-based call management technology to the UK insurance, travel and retail markets.


Smart outbound dialler. Increase sales and improve customer service.

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Secure telephone payments. Achieve PCI Level 1 compliance.

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Call management platform. Telecoms technology that puts you in control.

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Web to call tracking. Optimise online marketing spend and track sales.

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Resource management. Contact centre to agent visibility.  

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Recent News & Blog

Meet the Callstream team at Broker Expo.

Join us at Broker Expo, Stand 41. Thu 12 Nov, 2015. Broker Expo, Coventry. Book an appointment now. We’ll be demonstrating our latest …read more

Finalists in the Comms National Awards 2015

Comms National Awards 2015 finalists announced. Callstream are finalists in two categories of the Comms National Awards 2015.  Callstream are delighted to …read more

Callstream win Insurance Times ‘Technology Partnership of the Year’ award

Insurance Times Tech Awards 2015 Callstream are delighted to be announced as winners of ‘Technology Partnership of the Year’ at …read more

FCA finalises rules on complaints and call charges

The Financial Conduct Authority (FCA) has published its long awaited Policy Statement on Improving Complaint Handling. It sets out the …read more

New client: Unity Insurance

Callstream supports Unity Insurance Services’ new account handling facility Unity Insurance Services, the specialist provider of insurance to charities and not-for-profits, has …read more

Latest video

Watch our TRAC video. Real-time visibility of your contact centres.