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26 Oct: Deadline for new FCA call charges ruling

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We are call management experts

Callstream provides cloud-based call management technology to the UK insurance, travel and retail markets.

MIDAS

Smart outbound dialler. Increase sales and improve customer service.

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VAULT

Secure telephone payments. Achieve PCI Level 1 compliance.

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NUCLEUS

Call management platform. Telecoms technology that puts you in control.

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WEBTRACE

Web to call tracking. Optimise online marketing spend and track sales.

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TRAC

Resource management. Contact centre to agent visibility.  

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Recent News & Blog

FCA finalises rules on complaints and call charges

The Financial Conduct Authority (FCA) has published its long awaited Policy Statement on Improving Complaint Handling. It sets out the …read more

Finalists in the Insurance Times Tech Awards 2015

Insurance Times Tech Awards 2015 finalists announced. Callstream are finalists in the Insurance Times Tech Awards 2015.    Callstream are delighted …read more

New client: Unity Insurance

Callstream supports Unity Insurance Services’ new account handling facility Unity Insurance Services, the specialist provider of insurance to charities and not-for-profits, has …read more

Implied PCI compliance issues could lose insurers & brokers two-thirds of customers

Callstream research shows that implied PCI compliance issue would see up to two thirds of customers looking elsewhere Our latest research …read more

Meet the Callstream team at BIBA 2015

Join us on Stand E79. Meet our team at BIBA 2015 & enter to win an Apple Watch. We’ll be demonstrating our latest …read more

Latest video

Watch our TRAC video. Real-time visibility of your contact centres.