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Callstream improves outbound call management for

Fresh! Insurance

Read our latest Case Study

We are call management experts

Callstream provides cloud-based call management technology to the UK insurance, travel and retail markets.

MIDAS

Smart outbound dialler. Increase sales and improve customer service.

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VAULT

Secure telephone payments. Achieve PCI Level 1 compliance.

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NUCLEUS

Call management platform. Telecoms technology that puts you in control.

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WEBTRACE

Web to call tracking. Optimise online marketing spend and track sales.

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TRAC

Resource management. Contact centre to agent visibility.  

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Recent News & Blog

Implied PCI compliance issues could lose insurers & brokers two-thirds of customers

Callstream research shows that implied PCI compliance issue would see up to two thirds of customers looking elsewhere Our latest research …read more

Meet the Callstream team at BIBA 2015

Join us on Stand E79. Meet our team at BIBA 2015 & enter to win an Apple Watch. We’ll be demonstrating our latest …read more

Commercial insurers lag behind personal lines on sales calls

Personal insurers are outperforming their commercial counterparts in their ability to make the most of contact centre capacity Our new …read more

Callstream head to Manchester for BIBA 2015

We look forward to meeting you at BIBA. Our team will be Stand E79 to discuss how we can help improve the performance and profitability of your contact centre.

Managing your outbound dialler to maximise sales conversions

Does your outbound dialler meet consumer expectations? New research into response times to online sales enquiries in the insurance industry, reveals …read more

Latest video

Watch our TRAC video. Real-time visibility of your contact centres.