Kayako
Deliver exceptional customer service in multiple languages across channels with a Kayako-powered help desk.
Build meaningful customer relationships with a modern help desk
Kayako is a cloud-based help desk that comes with powerful out-of-the-box functionality. With Kayako, customer service teams can easily manage requests and conversations over any channel, including live chat, email, Facebook, and Twitter, to support their customers, boost loyalty, and deliver a differentiated experience.
Now available through CopperTree Unlimited
Sococo adds another powerful tool for remote work to the CopperTree Unlimited library. It’s fast and easy to deploy, so your team can start seeing the benefits of a more connected distributed workforce right away.
Shared inbox for customer conversations
Boost productivity with a shared inbox that makes it simple to support your customers.
Built for modern businesses
Bring real-time customer activity from all your apps into Kayako for true context and faster, more helpful support.
Customer self-help knowledge base
Help customers help themselves with a 24×7 robust self-help knowledge base.
Proven across industries
Customers like GE, Peugeot, SEGA, FedEx and more trust Kayako to power their customer support teams.